GENERAL CONDITIONS OF SALE AND USE

This website is operated by TP16 HYPERSCALE, S.L., a limited liability company incorporated under Spanish law, registered under tax identification number (NIF) B26688663. Throughout the site, the terms “we”, “us” and “our” refer to the Grande-Peluche.com brand.

By visiting our site and/or purchasing something from us, you engage in our services and agree to be bound by these Terms and Conditions of Sale (T&Cs) and all associated terms and policies. These terms apply to all users of the site, including without limitation visitors, customers, and content contributors.

Please read these T&Cs carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree, then you may not access the website or use any services.

We reserve the right to modify these T&Cs. It is your responsibility to check this page regularly to be aware of any changes. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products to you.

ARTICLE 1 – GENERAL CONDITIONS OF USE OF THE STORE:

By agreeing to these T&Cs, you confirm that you are of legal age in your region, province or state, and you authorize the use of this site by any minor dependents under your responsibility.

Use of our products for any illegal or unauthorized purpose is strictly prohibited. You must also comply with the laws of your jurisdiction, including those relating to copyright.

You must not transmit any viruses, worms or any code of a destructive nature.

A breach or violation of any of these Terms may result in an immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS:

We reserve the right to refuse service to anyone if we consider that the request does not comply with our terms or policies, or if applicable law requires it, in particular if our system indicates that an order presents a high risk of fraud.

You understand that your content (excluding credit card information) may be transferred unencrypted, which includes transmissions over various networks and changes required to conform and adapt to technical requirements of connecting networks or devices. Credit card information, however, is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, the use of the Service, or access to the Service, or any contact on the site, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION:

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain certain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to our site.

ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES:

Prices for our products are subject to change without notice. Price changes apply only to new orders and do not affect orders already placed.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or to any third party for any price change, modification, suspension or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES:

Nothing in this article shall have the effect of excluding, limiting or altering consumers’ statutory rights, including in particular the legal guarantee of conformity and the warranty against hidden defects. The provisions below do not apply to products covered by such guarantees.

Access to the site may occasionally be interrupted (maintenance, network). We do not guarantee uninterrupted availability. The site and its related features are provided “as is” solely for access/viewing purposes, excluding products.

We remain liable for damage caused by willful misconduct or gross negligence, as well as for damage resulting from a breach of mandatory legal obligations. Nothing excludes our liability for personal injury (death/injury) caused by us.

For other direct, foreseeable and proven damages resulting exclusively from the use of the site (excluding products), our liability, where engaged, is limited to the total amount paid including VAT for the relevant order (or, if there is no order, to a maximum of €100). Indirect damages (loss of opportunity, loss of profit, loss of data, non-material damage, etc.) are excluded to the extent permitted by law.

ARTICLE 6 – RIGHT OF WITHDRAWAL

In accordance with applicable European regulations, the consumer has a period of fourteen (14) calendar days from receipt of the product to exercise the right of withdrawal, without having to provide any reason.

To exercise this right, the customer must notify their decision by email to support@grande-peluche.com.

The product must be returned in perfect condition, without prolonged use, and properly protected for transport.

Return shipping costs are borne by the customer, unless the error is attributable to the company.

The refund will be made within a maximum period of fourteen (14) days from receipt of the returned product.

ARTICLE 7 – BILLING AND ACCOUNT INFORMATION:

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household or order, including orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email address and/or phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. It is your responsibility to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

ARTICLE 8 – OPTIONAL TOOLS:

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website, which shall also be subject to these T&Cs.

ARTICLE 9 – THIRD-PARTY LINKS:

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

ARTICLE 10 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS:

If you submit specific content to us (such as contest entries) or send us comments, you grant us the right to use such comments without restriction: we may copy, publish, distribute and translate them without any obligation of confidentiality, compensation or response.

We reserve the right to remove any content that we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, or that violates any party’s intellectual property or these T&Cs.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

ARTICLE 11 – PERSONAL INFORMATION:

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 12 – COMMUNICATIONS

The customer may at any time inform us of their wish not to be contacted for commercial purposes by writing to support@grande-peluche.com.

ARTICLE 13 – PROHIBITED USES:

In addition to other prohibitions set forth in these T&Cs, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
To violate any local, national or international laws or regulations.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, discriminate or intimidate anyone.
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code.
To collect or track the personal information of others without authorization.
To spam, phish or engage in any other inappropriate behavior.
For any obscene or immoral purpose.
To interfere with or circumvent the security features of the site.

We reserve the right to terminate your access to the Service for violating any of the prohibited uses.

ARTICLE 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

ARTICLE 15 – INDEMNIFICATION:

You agree to indemnify and defend TP16 HYPERSCALE, S.L., operating the Grande-Peluche.com website, against any claim, demand or action brought by third parties. This indemnification includes, in particular, reimbursement of all defense costs, including attorneys’ fees, resulting from your breach of these T&Cs, any legal or regulatory provision, or any right belonging to a third party.

ARTICLE 16 – SEVERABILITY:

In the event that any provision of these T&Cs is determined to be unlawful, void or unenforceable, such provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions, which shall remain in effect.

ARTICLE 17 – TERMINATION:

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by simply ceasing to use our site.

We reserve the right to terminate this agreement without notice if we suspect a material breach of these Terms. In such case